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Testimonials

~Claire took the time to learn exactly what I was looking for. We had open and clear conversations that gave our search good direction. In almost no time at all, I made an offer (with Claire's help and guidance) on a home. Claire was involved in every step of the process, and even put me in touch with different contractors to do minor fixes on my new property. The process was made much easier than I ever expected.I have the dedication and genuine nature of Claire's work ethic to thank for the easy process of finding and getting settled in my new home. I would gladly and insistently recommend Claire to friends and family! Did I mention that she negotiated down to 80% of list price?!?

Hal C.

We could not have asked for a more personable, more motivated realtor. Chanel is so affable and has a real sincerity about her that draws you in and inspires both confidence and comfort in her abilities. Her depth of experience was immediately evident as she asked very pointed questions to hone in on our “dream house.” Within the day we received MLS listings matching all of our criteria, and not soon after we’d narrowed the list to great houses to view in person. Chanel was always prompt and punctual, and communicated often throughout the entire the process. Once we found our perfect match (and we thank her for her patience as we were quite picky), Chanel surprised us even more! She fought adamantly to ensure the home repairs we wanted were attended to, even though the sellers tested her resolve. As we went to close on our home, we found ourselves incredibly thankful we had such an amazing realtor, and friend, to help us throughout the home buying process. And this is exactly when Chanel separated herself from other realtors we’ve conducted business with. Though we’d sign the closing documents, there were still hurdles to overcome between the bank and closing attorney. Chanel stayed diligently involved even though the responsibility did not fall on her. She resolved the issues and even though it was improbable, Chanel’s hard work paid off. We were able to move in that same day. Words will never truly express what a magnificent job Chanel did and we plan to recommend her to anyone who will listen.

Stephan

~If you plan to sell your home or are looking to purchase a home, may we suggest that you consider working with Claire Billingsley of Coldwell Banker. After listing our home the end of January, 2012 and entertaining two offers within a week of the listing, we closed for the sale for the listing price on March 13, 2012. We do not believe this resulting transaction was luck. We believe that we were the fortunate recipients of Ms. Billingsley's highly professional handling of our business. Here's why we believe she is the best:

  • She and her firm did the research to correctly assess the fair market price of the house. She suggested a price, we listened and because we respected her presentation of the data we agreed with her advice.
  • She suggested repairs and sprucing up that would afford the best presentation of the house. The repairs and sprucing up were accomplished quickly before we put the house on the market.
  • She suggested a "pre-inspection" and we ordered it and made repairs and produced guarantees based on that inspection.
  • Ms. Billingsley's greatest skill trait is communication. If sales is 75% follow up then she typifies that axiom.
  • She is always approaching the sale and purchase a home from the perspective of what is best for the clients because she listens, uses her smarts and has the presence of mind to say what she believes.

Ms. Billingsley is your best bet and we believe the only wise choice for handling your real estate needs. 

Bill and Susanna Hester

Chanel worked with us buying a condominium in Carrboro. We were not local to the area. Chanel did an excellent job during negotiations with the seller. Chanel lined up an excellent home inspector as well as our closing lawyer and an insurance provider. Chanel did an excellent job working with the seller's agent to resolve issues that came up in the home inspection. Chanel was always courteous, helpful and friendly. She did a great job communicating with us. We recommend her highly.

Katie and John

~We bought our first home 14 years ago. We found the house and were assigned an agent. I never really had to utlitize or depend on the buying agent. Now older and wiser to home ownership we knew what we wanted but had to find the right home! Claire called me one morning (yes, I have great luck) in response to an inquiry I submitted online. That was the beginning of an 8 month relationship. I remember one day we visited 9 homes! She is organized, energetic, responsive, honest and up for anything! I know we challenged her in every way possible. You can trust her to be there for you anytime day or night. She won't grow weary or lose hope. She got us in our dream home at OUR price! Call Claire!

Terri Gibson

Chanel was an amazing asset during our home buying experience. She helped us to navigate the process from a distance and made us feel excited and ready to move across the country. I would highly recommend her!

Trish

~When my wife and I were looking for our house, we could not have wished for a better agent than Claire. We were first-time home-buyers and she made the entire process easy for us. Her knowledge of the Triangle area was invaluable and she really helped us nail down the perfect home. I honestly cannot recommend Claire enough.

Justin Goble

Chanel was incredibly helpful during our recent home purchase. We lived thousands of miles away and she was very helpful in coordinating the various inspections we needed and providing us with local names when we needed them for various services such as insurance or surveying. She was also helpful in negotiating with the seller when we ran into some financing issues that delayed our purchase. Last but not least she kept us calm when facing the daunting task of selling our old house while buying the new and was extraordinarily responsive in answering our calls and emails. I would definitely use her again if were ever to sell this house.

Noel and Carol

~WARNING !!! If one doesn't take advantage of Claire's expertise & knowledge of the real estate market throughout the Triangle area it could cost you lots of money & time throughout the process. She is very well organized, detail oriented, & has her customers best interests at heart. Worked tirelessly including weekends, late hours at night answering questions, & following up to see that the process when as smooth as possible. We would highly recommend Claire & plan on referring many others to her !!

Roberto

My wife and I were out of state trying to rent a home without the ability to come to NC to look for ourselves. Chanel went above and beyond assisting us find the right place. I couldn't thank her enough for making the process as seemless as possible and making sure we were getting the right place, in the right area, and for the right price for us. I would highly recommend working with her.

Brian

~Working with Claire has been an amazing experience! I would strongly recommend her to anyone buying or selling in the Triangle area. Thanks Claire!

Julian Hasse

Chanel was fantastic. She had to take over from our existing agent due to a our existing agent relocating. The transfer and service through closing was flawless. I would highly recommend Chanel as an agent!

Deb

~Despite a rough year nationwide for real estate, Claire helped me to sell my townhouse in Carrboro, NC. She was always available to listen to my concerns and even coordinated the logistics of the sale while I was out of the country! My husband and I were so impressed by her service that we did not hesitate to use her as our buyer's agent.

Tara Carr

Could not be a better experience. Chanel finds a way to take into consideration the needs of both parties; in this case the landlord and us, the future tenants. She knew the neighborhood well because she lives there. Bottom line: a great experience and a new neighbor!

Pete

~Claire was so very helpful in assisting us to get the home of our dreams! She more than went out of her way to listen to all my almost never-ending questions on the process as this was my first home purchase. Her level of expertise only was superseded by her level of understanding, patience, calm nature and mentoring ability to this very mind-boggling process! Claire's knowledge extended to directing us to the best-qualified contacts needed to complete our purchase. She's not just our agent, but we have come to value her friendship also even after the sale.

Joann and Brad Crockett

I have bought and sold many properties over time. By far, the experience with Chanel was the absolute BEST. She has the absolute perfect demeanor to flex her style to address any situation that came about. She is a professional in every regard from first impression, developing a plan of action that best suited my families goals (versed with pros and cons of decisions to be made), knowing where to list the home, house staging, making herself available when we needed her, negotiating, assisting with due diligence requests and getting us to closing. Simply put, Chanel made everything easy. When Chanel told me she was taking care of something she did so and immediately. I never had to worry about if something was falling through the cracks. Chanel has impeccable attention to detail. She has foresight and wisdom to see several steps ahead. Most importantly she was honest and always always had the best intentions of our family at the center of every action she took. We were blessed to have our home sell quickly...much quicker that we anticipated. We loved Chanel so much we drug her several towns over to assist us in our new home search and to no surprise she had listings lined up rather immediately based on our needs; we cleared calendars and tackled the walk throughs of several properties in the course of 2 days. Chanel found us our perfect new home. She did all of this (selling our one home and finding us a new home) over the span of 2.5 months. Chanel always made us feel like we were only client. She prides herself on customer service and satisfaction. When it comes time to sell our current home, Chanel is guaranteed the listing.

M. Larsen

~Claire went out of her way to make sure all matters went smoothly and seamlessly, from start to finish. Given all the other hassles related to buying a house and moving, her support made it feel like fun instead of a chore!

Lydia Altman

Chanel was wonderful as our agent. She's organized, reliable, knowledgeable about the area and empathetic to her client's needs. We were on a very tight schedule, had one week to find a house and Chanel basically dropped everything to help us. She even showed us a house when she was clearly feeling ill. I would absolutely recommend her.

Cat

~We were very impressed with Claire and her dedication to helping us find a home. Since we are from out of state, we had a small window of time in NC to find a house. Claire lined up as many houses as possible so we could maximize our time, all the while being sensitive to the needs of our two young children. It is not easy looking at homes with young children. But, Claire made the experience very positive by doing things like bringing book bags and goody bags for the kids. Claire has extensive knowledge of the Chapel Hill area and provided us with a lot of helpful information. Once we found a house, Claire was on top of the negotiation process. We had to do a lot of the negotiations from afar, and Claire was very good at keeping us updated with all of the latest issues with the home. A few concerns arose with the house that required additional inspections by different specialists. Since we could not be present at these inspections, Claire went above and beyond her expected duties and attended these inspections. Throughout the entire process, we felt like Claire was our advocate and looking out for our best interests. She was very organized and efficient and always in communication with us. Even after we have settled the contract and moved into our home, Claire has continued to keep communications with us. Overall, we feel very lucky to have had Claire as our realtor and we would highly recommend her to anyone looking to buy or sell their home.

Jeff Ward

Chanel is always available when I have questions or concerns, and keeps on top of the process until success. She was very patient with our long process of finding just the right place, and pursued closure with enthusiasm and a cheerful spirit, in spite of difficulties and obstacles that inevitably cropped up, Most importantly, she understood our needs and sought diligently to find properties to show us that would closely meet those needs. She is also experienced, clear and honest in her evaluation of properties. I will always contact Chanel for our real estate needs.

C. Lerner

~Claire was our real estate agent when my wife and I were looking to buy our 1st house together. We told Claire that we were in no rush, that we had a lease for 8 more months on our apartment and we were just trying to get a feel for the market and define what we wanted. Even so, over the next few months, whenever we would call to make an appt to see a couple of homes, Claire always treated us with the utmost professionalism and enthusiasm. As it turned out, we found a home we felt we could not pass on. Unfortunately, there was another offer on the house already. Claire's suggestions as to how to structure our bid was, we believe, the reason our offer was accepted. We would absolutely recommend her. She has a wide knowledge of the area and walked us through every step of the closing so that we never felt overwhelmed or confused. Thanks Claire!

Jim and Inga Kukura

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